Hill Elementary School

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Welcome to Hill Elementary!    Home of the Hill Huskies!    

Need ipad Help?

iPad Help:

Please have your child see their school "building tech" for assistance. Each building has tech support onsite to assist students and staff.

Troubleshooting Tips: 

1. iPad Will Not Connect to Internet at Home:

Once you have connected to your home wireless network, your child needs to connect to the TSD network by logging into the Troy@Home app. Please see the video (link below) for easy instructions on how to connect to the Troy@Home app with your child's network login and password

https://vimeo.com/120588708

2. iPad Must be Enrolled in our AirWatch iPad Management System:

In order to use the iPad from home, your child's iPad must also be enrolled to our AirWatch iPad Management System - you can check this by opening the AirWatch app - look for 3 green check marks. If it prompts for a group id - have your child see their building tech. 

What is my child's Network Login?:

Your network login is the same one used to login to school computers. It is the first part of your email address before the @ sign. If your child needs assistance, please have them see their Teacher or building Computer Tech.

How do I Reset our child's Apple ID Password - Apple's Website:

https://support.apple.com/en-us/HT201487

 

Common Questions, iPad FAQ and Other Information:

Please see the Technology Department iPad Information Page for further info

http://www.troy.k12.mi.us/apps/pages/index.jsp?type=d&uREC_ID=358326&pREC_ID=775557

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